Using Canned Responses in Gmail

May 24, 2010 17 Comments

Canned Responses in Gmail can make your email much more efficient!

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About Rick Nielsen

I make it my job to filter out the noise and direct the small business owner to the 10% of applicable knowledge on the internet. From early on, my philosophy has not been to forever tether the client to myself for information. Instead, I would much rather enable the small business owner, by providing a tutorial on developing internet skills and then sending the client off in the right direction with a well designed roadmap.
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17 Responses to “Using Canned Responses in Gmail”

  1. Dannah July 29, 2010 at 11:20 am

    GREAT! GREAT! GREAT! Thanks for sharing. I was wondering how to do the canned response but I haven’t had the time to figure it out. Thanks for saving me so much time.

  2. Rick'o July 29, 2010 at 11:27 am

    Your welcome! Glad we could help!

  3. Paul September 18, 2010 at 8:28 pm

    Is there any way of adding a ‘Subject’ line and ‘To’ contact person to the canned response ie for sending the same template email to someone on a regular basis (ie like a reminder but manually sending)?

  4. Rick'o September 19, 2010 at 6:04 am

    At this time, there is no way of doing that with Gmail. You could pull that off, somewhat, within the “Calendar” by adding contacts to an event and sending out a email reminder to all the contacts on the list. That might work. Hope that helps!

  5. Sarah December 10, 2010 at 9:59 am

    My canned response is showing up at the top of my email, no matter where my curser is….help! I want to be at the end of the email (not a signature though)

  6. Rick Nielsen December 10, 2010 at 11:14 am

    Let me try it on my end and I will let you know by the end of the day! What browser are you using…just so I know.

  7. Teresa April 10, 2011 at 3:42 pm

    Rick,
    Have you found a way to change the default blue color of hyperlinks in canned responses? I would like to make the hyperlink text black or some other color.

  8. Rick Nielsen April 15, 2011 at 10:11 am

    Great question Teresa!!

    In order to change the link color in the WiseStamp signature, you will need to click the “HTML” tab after you open the Wise Stamp window from your browser.

    Once in the HTML, look for the line of code that has the link or links you want to change color. In this case, here is what one of mine look like:
    <a style="font-family: georgia,serif;” href=”http://thewebtrainersystem.com”>http://thewebtrainersystem.com

    The “span style” is embedded CSS. You can see it designates a font type only. If you want to change the link color, you would need to add a little css to this link, like so:

    <a style="font-family: georgia,serif; color:#336699;” href=”http://thewebtrainersystem.com”>http://thewebtrainersystem.com

    Notice the code after the font style: color:#336699;

    The color code would be what ever RGB color you want. Just make sure you have the “#” at the beginning of the RGB color.

    That should do it! Let me know if you get stuck!

  9. paris June 14, 2011 at 7:26 pm

    I have a canned response saved but even though I have my cursor in the message and I click on the canned response I want to use nothing happens =[ I have tried to resave the canned response and still no good result =\ Any thoughts? ps- we have the same last name =]

  10. Ben June 15, 2011 at 9:42 am

    Would be very useful to be able to include the subject line in the text that get filled by the canned response functionality. Any headway on that?

    Thanks.

  11. Dora June 30, 2011 at 10:35 am

    I have added a hyperlink in my canned response and when i try to open it….its not working!!! what do i need to do to make the hyperlink go to the document i want it to go to??? PLZ Help

  12. Rick Nielsen July 23, 2011 at 10:28 am

    Dora, Let me try that in my canned response to see if I get the same issue. I will report back!

  13. Chris O'Regan December 29, 2011 at 2:36 am

    I have a problem with ‘Canned Responses’, but maybe its something I’ve done wrong myself. At the moment I have 30 Canned Responses and I can only see the ‘Insert’ column, so if I want to ‘Save’ or ‘Delete’, it won’t allow me. Can you tell me what I’m doing wrong please?

  14. Zaheer Abbas January 2, 2012 at 10:19 pm

    My canned response is showing up at the top of my email, no matter where the cursor is. I need to position the canned response either at the end of the mail or at the position of my cursor. Is there a way to fix it.

  15. Rick Nielsen January 4, 2012 at 10:52 pm

    Zaheer,
    Im going to test this and see what might be going on. I haven’t tested it in this new Gmail interface. Which by-the-way is ugly as hell!
    I’ll report back shortly to see what I find.

    Thanks for the comment!

  16. Rick Nielsen January 4, 2012 at 10:58 pm

    Hey Zaheer,

    What browser are you using? I just tested it in Chrome and it seems to be working there. Can you tell me more about your setup?

    Thanks!

  17. Rick Nielsen January 4, 2012 at 11:04 pm

    Hey Chris,
    Would it be possible to take a screen shot of what your describing so I can see it? I’m more of a visual guy!

    Thanks!

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